Legal

Privacy Policy

Last updated: May 2026

1. Information We Collect

When you shop with us or create an account at mammasmaternity.in, we collect the following information: - Personal details: Name, phone number, email address - Delivery address: Home address, city, state and pincode - Payment information: We do not store card details. All payments are processed securely by Razorpay, a PCI-DSS compliant payment gateway - Order history: Products purchased, order amounts and dates - Device information: Browser type, IP address and pages visited on our website - Communication records: Any messages or queries you send us via WhatsApp or email

2. How We Use Your Information

We use your information to: - Process and fulfil your orders - Send order confirmation and delivery updates via email and SMS - Provide customer support and handle return or exchange requests - Send promotional offers, new arrivals and pregnancy tips (only if you have subscribed to our newsletter) - Improve our website and product offerings - Comply with legal obligations under Indian law

3. Information Sharing

We share your information only with: - Shiprocket and courier partners (for order delivery — name, phone and address only) - Razorpay (for payment processing) - MSG91 (for OTP verification via SMS) - Unicommerce (for inventory and order management) We do not sell, rent or share your personal information with any third party for marketing purposes.

4. Data Security

Your data is stored securely on Supabase servers with industry-standard encryption. All payment transactions are encrypted using SSL/TLS technology. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction.

5. Cookies

Our website uses cookies to improve your browsing experience and remember your preferences. We use Google Analytics and Facebook Pixel for understanding website traffic and improving our marketing. You can disable cookies in your browser settings, though this may affect some website functionality.

6. Your Rights

You have the right to: - Access the personal information we hold about you - Request correction of inaccurate information - Request deletion of your account and personal data - Opt out of marketing communications at any time To exercise any of these rights, please contact us at sales@mammasmaternity.in or WhatsApp us at +91 8080868683.

7. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from individuals under 18 years of age. If you believe a minor has provided us with personal information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. Continued use of our website after changes constitutes your acceptance of the updated policy.

9. Contact Us

For any privacy-related queries or concerns: 📧 Email: sales@mammasmaternity.in 📱 WhatsApp: +91 8080868683 📍 Address: Mumbai, Maharashtra, India
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